Landlord Information

WE OFFER YOU: 

• Professional and personalised service of a boutique agency
• Experienced and dedicated agents 
• Comprehensive knowledge of the local rental market
• Careful and thorough tenant selection process
• Regular communication and updates on your property 
• First class marketing expertise and exposure for your property
• Internet advertising 
• Prompt repairs and maintenance services 
• Competitive managing fees 

OUR LEASING PROCESS: 

Finding Tenants 

1. Listing properties on the major Internet sites, including realestate.com.au, and domain.com.au. 
2. Advertising the property on our website and social media.
3. Internal marketing amongst our database of tenants 
4. Erecting for lease sign at the front of the property (if approved)

Selecting and Approving Tenants

1. Interviewing rental applicants with completed tenancy application 
2. Undertaking credit check and rental history for reference checking 
3. The best applicant with vendors approval will be contacted to sign authorised tenancy agreement.

Rental Bond & Advanced Payment 

We will be collecting and lodging one-month bond as well as a 4 weeks advanced rental payment from the commencement date as security deposit.

Preparing the Condition Report 

We will be completing a detailed condition report prior to tenant occupation. This is an important document as it may be presented as evidence at the Tenancy Tribunal if disputes arise between the parties concerning the condition of the property. 

Different reports we provide: 

• Condition Reports
• Periodic Report
• Annual Profit and Loss Report
• Rental Arrears Report
• Repairs and Maintenance Report

Property Inspections and Maintenance 

We inspect properties every 6 months, unless otherwise agreed. We provide inspection reports including photographs to our landlords to ensure they are kept updated on the condition of their investment properties. If any issues arise regarding the condition of the property, we will contact the landlord and come up with a solution to ensure all problems are resolved to the best of our ability. 

We arrange quotes and repairs and pay accounts as per the procedures agreed in the management agency agreement. 

A nominal amount of $200 maintenance expenditure is allowed however every attempt is made to report repairs and maintenance issues to our landlords prior to giving consent to a trades person to carry out work. 

We contract trades people who offer excellent workmanship at competitive prices, however where landlords nominate their preferred trades people, we will ensure that they are contacted to carry out work on their properties.

Rental Payments 

We collect rental payments into our property management trust account on behalf of landlords and issue receipts to the tenant.  

Once the payment is received, we will deduct fees agreed upon and transfer the remaining amount to the landlord's designated bank account, along with issuing a monthly rental statement that will outline the income and expenditure incurred by the landlord in relation to the property. 

Profit and Loss Statement

At the end of each financial year a profit and loss statement will be provided to our landlords free of charge. These statements provide an annual summary of all the income and expenditure relating to the property.

Landlord Protection Insurance 

We strongly recommended Landlord Protection Insurance to our landlords. 

Council Rates, Water Rates & Strata Levies

We can pay council and water rates and strata levies on behalf of landlords at no extra cost.

If you have any questions, please do not hesitate to contact our office at 0416 180 834 or email us at rentals@rlrealestate.com.au.